Artificial IntelligenceHuman Resources

HR’s Role in Understanding and Mitigating AI Bias

The benefits provided by AI and machine learning are pretty well established. The technology can help businesses automate processes, gain insight through data analysis, and engage with customers and employees. And it can help them satisfy ever-changing market demands, streamline operational costs, and remain competitive in an increasingly fast-paced digital world. HR’s Role in Understanding…

The Role of Data Science in Improving Customer Satisfaction

The world’s most successful companies set their focus on customer satisfaction. The reason being that customers leave…
Customer SatisfactionData Science

How AI is Spinning the Game of Content Marketing

Gone are the days when AI was just extravagant, and marketers used to collect basic demographic information from…
Artificial IntelligenceMarketing

Artificial Intelligence in Customer Support: What AI Means for Your Chatbots

When we speak about artificial intelligence, most people associate it with “something smart.” From voice…
Artificial IntelligenceChatbots

Tüm İçeriklerimiz

Digital TransformationSociety

Digital Transformation Moving to Main Street

For the last 5 years, big tech companies like Adobe, Microsoft, Salesforce, and Google have talked about the term “digital transformation.” The idea being, moving old systems into the digital and virtual world. At the large company level, those changes were accelerated with the events of 2020. “We have crammed 2 years of digital transformation talk into 2 months,” said Satya Nadella, CEO…
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The Upcoming Trends of Construction and Technology

Gone are the days when construction companies used to only rely on spreadsheets, maintain folders, and perform paperwork. Technology has changed the entire outlook of the construction industry. When we talk about embedding technology in construction, we refer to multiple…

What Does the Future of Telehealth Look Like?

During the COVID-19 pandemic, most of us got a glimpse of the potential future of telehealth. Telehealth, or telemedicine, is the ongoing delivery and execution of any health- or medicine-related services in a remote setting, using telecommunications and digital…
Artificial IntelligenceSecurity

AI Must Play a Role in Making Our Stores Safer

Increasing incidents of violence and aggression in retail spaces and shopping areas demand no shortage of public policy and societal changes. But I believe an AI-fueled technology shift will need to be part of the response. Technology isn’t a panacea to all that is going on, of course. It’s far from it. But technology – and AI specifically – might be the fastest and most realistic action…
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Artificial IntelligenceMarketing

How AI is Spinning the Game of Content Marketing

Gone are the days when AI was just extravagant, and marketers used to collect basic demographic information from customers to create a content marketing strategy. In the past few years, there has been a massive change in the way that businesses approach and engage with their customers. Digital media, especially the role of AI, has spread so far and wide that it has practically taken over…
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COVID-19Future of Work

The Hybrid Work Paradox

As I meet with leaders across industries, it’s clear there is no single standard or blueprint for hybrid work. Every organization’s approach will need to be different to meet the unique needs of their people. According to our research, the vast majority of employees say they want more flexible remote work options, but at the same time also say they want more in-person collaboration…
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