Digital TransformationTechnology

Technology is Transforming the Insurance Sector

The insurance industry, for a long time, has been driven by traditional business models. It continued its legacy business process and products for quite some time.  But with the intervention of innovative technology, the insurance industry has witnessed positive outcomes. Advanced technologies and digital platforms are providing new means to measure, control, and track risks. They facilitate…
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CorporatePerformance Management

What is Corporate Performance Management, And Why You Need One?

At a glance · Corporate performance management (CPM) is the framework methodology to measure an organization’s success in its strategy. · The Balanced Score Card (BSC) is the most effective corporate performance management methodology. · BSC provides organizations with a means to “connect the dots” between the various strategic planning and management aspects. “If you can’t…
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Platform EconomySociety

Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You

Airbnb, battered by the pandemic recession, announced in May that it would be laying off a quarter of its workforce. In a post hailed for its empathy and transparency, CEO Brian Chesky wrote, “We will have to part with teammates that we love and value.” He outlined a generous severance package. Departing employees would receive 14 weeks of pay plus an extra week for each year at the…
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21st Century SkillsSociety

The Collapse of Legacy Thinking

The collapse of legacy thinking is one of the underlying reasons for all the disruption and transformations of the 2020s. My book “Entering the Shift Age” was published in 2012 only a few days before 12/12/12 (which many of you will recognize as the date of the Mayan…
Big TechSociety

Why Big Tech Companies are Building Cities, and Why Many are Worried

Situated in Menlo Park, south of San Francisco, is a 59 acre of land adjacent to the Facebook campus, this piece of land is proposed to be a fully self-contained and functional city called Willow Village. Here is why big tech companies are building cities, and why many are worried. However, there is one notable thing about Willow Village that makes it different from other communities in the US…
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